Is pricing available on the website?
Yes, if you have your user name and password click MY ACCOUNT in the top right corner of the home page. If you do not, contact customer service with your account number to receive log on information. If you are not a current customer, contact customer service for required credentials.
Do you sell direct to the consumer?
No. Decorative Arts is strictly a wholesale manufacturer selling to the trade only.
What is your minimum order and reorder?
$25 is charged for orders less than $350.00
What is your normal shipping time?
2 – 3 weeks with approved payment terms. For expedited shipment contact customer service.
Do you have a freight program?
Yes, contact customer service for details.
Can I change frames and mat colors?
Yes, although the overall design and size of a picture cannot be changed. Contact customer service for assistance with changes and cost adjustments.
Do you accept credit cards?
We accept Visa, MasterCard and American Express.
Do you have a printed catalog?
Yes, we have an extensive 800 page Library. Please click on the “contact us” tab to provide us with your information.
Does this website show all images in your entire line?
No, this is only a fraction. Contact your representative to view the entire line.
Do you offer security mount hardware?
Yes. This service is available upon request. There is an additional charge of $3.50 per item.
Do you ship to a residence?
Yes.
Do you sell prints only?
No. We sell completed items only.
What are your hours of operation?
Our dedicated staff is available to assist you:
Monday – Thursday 8:00am - 6:00 pm central time
Friday 8:00am - 12:00 pm central time
1-800-654-3637 ext. 206
What is Giclee Art?
Pronounced “jhee-clay”, Giclee is a sophisticated printing and production process. It merges the use of professional grade large format printers with advanced pigment inks, and watercolor papers or canvas. The latest technological advancements in Giclee processes results in extremely vibrant Giclee Art not available with other printing methods. DAI uses the latest equipment and process in producing the industry’s finest exclusive and limited edition Giclee’s.
How can I provide you with suggestions that will help you improve?
DAI is committed to a philosophy of continuous improvement in all aspects of our business and will welcome your suggestions that will help us achieve this goal. Please send us your comments via email by clicking on the feedback link on the bottom of this page. We really appreciate any comments that will improve us.
Click here to order a catalog.
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